For changes and cancellations please contact the call center at the following toll free numbers:

Mexico:                      01 800 272 2304

EUA y Canada:          1 800 851 8713

International:            00 52 998 287 36 17

Reference Code:       bahs

Schedule: Mo-Fr 7:00 a.m. to 10:00 p.m. CST / Sa-Su 8:00 a.m. to 9:00 p.m.

Cancellation Policies:

- Abril 20 2009 - Jul 12 2009 Cancellation within 2 days and No Shows, will be assessed 1 room nights in penalty.

- Jul 13 2009 - Aug 09 2009 Cancellation within 3 days and No Shows, will be assessed 2 room nights in penalty.

- Aug 10 2009 - Dec 20 2009 Cancellation within 2 days and No Shows, will be assessed 1 room nights in penalty.

- Dec 21 2009 - Jan 03 2010 Cancellation within 7 days and No Shows, No Refund.

- Jan 04 2010 - Jan 31 2010 Cancellation within 3 days and No Shows, will be assessed 2 room nights in penalty.

- Feb 01 2010 - Apr 19 2010 Cancellation within 2 days and No Shows, will be assessed 1 room nights in penalty.

- Apr 20 2010 - Jul 12 2010 Cancellation within 2 days and No Shows, will be assessed 1 room nights in penalty.

- Jul 13 2010 - Aug 09 2010 Cancellation within 3 days and No Shows, will be assessed 2 rooms nights in penalty.

- Aug 10 2010 - Dec 19 2010 Cancellation within 2 days and No Shows, will be assessed 1 room nights in penalty.