AMENITIES AND SERVICES

We have captured the authentic Mexican flavors and varied international cuisine to provide you with a delicious gastronomic experience in three restaurants and four bars.

Being an all-inclusive hotel, your accommodation includes food and beverages in all of our buffet and a-la-carte restaurants and bars, 24-hour room service (service fee per order applies), in-room mini-bar (refilled daily) and seasonal theme nights.

Note: Private events such as romantic dinners, family dinners, have an extra charge. Taxes are included in rates. Our concierge will be happy to assist you to create great moments for your loved ones.

Restaurants & Bars

Dive into a variety of culinary experiences, from delightful breakfasts to exquisite dinners. Enjoy casual dining by the beach or indulge in elegant casual evenings with Mediterranean and international cuisine. Elevate your experience at the Sky Bar with its exclusive offerings, while Palmita Snack & Bar offers light snacks and refreshing drinks. Escape the sun at the Lobby Bar with tropical drinks.

View Dining Options

Fully Equipped Gym

Our gym offers everything necessary for those who like to exercise every day and keep in shape. Get your daily workout with our complete array of cardio and weight equipment. Check our calendar at the concierge desk.

Minimum Age required: 18
Hours: 7:00am – 8:00pm
Use of gym at no extra charge

Designed Especially for Children

Designed especially for children between 4 and 12 years of age, our completely new kids club offers a diversified program of activities, ensuring endless fun. On the beach, children enjoy activities events from soccer games to building sandcastles. Our pool is an especially popular spot for having fun. The kids’ club is the ideal place for arts, crafts, X-Box, movies, board games, music and much more.

Care and security: full-time personnel, registration system and cameras.
Hours: 09:00am – 05:00pm

Use of kids club at no extra charge

Connect with high speed Wi-Fi

We have high speed internet. Download and watch high definition videos, make video conferences, download files, and much more. Our fiber optic based service provides the fastest level of high speed service available, with our dedicated links you are assured high speed services are dedicated which guarantees high availability in our internet services throughout the facilities. For guest rooms we have a 2.4GHz and 5 GHz wireless antenna, which are located in every other rooms.

For your business or board meetings we have a conference room with high speed internet service.

More About Meetings

Also Included

Complimentary Bikes for adults

Take advantage of being at the best location, enjoy the city bike path to explore the beauty of downtown, and explore the typical stores full of color and traditions. Check with concierge the group bike tour. Complimentary service for two hours.

Outdoor pool with sunbeds at Buenaventura Grand Hotel and Spa

Pools & Beach

We offer three heated pools, including a kids pool, plus an adults-only area with wet loungers, Lounge chairs, umbrellas and towel service is available on the beach and at the pool.

Hospitality Lounge

Relax, connect or get business done in our hospitality lounge. Computers with internet access, TVs and magazines are available for your use at no cost. This lounge is also perfect for those guests with early arrivals or late departures.

Entertainment

Our recreation program includes: aqua aerobics, yoga, beach volleyball, ping pong, beach soccer, bingo, kayak tours, water polo, dance classes, cooking classes and much more.

Concierge

If you need any information or have special requests, please visit our Guest Service Desk. We gladly will provide any assistance you need.

Hours: 8:00am – 11:00pm

More Amenities

For an Extra Cost

Spa

At Shakti Spa, immerse yourself in a world of bliss, where the soothing sounds of ocean waves and gentle breezes enhance your relaxation experience.
More About Our Spa

Boutique

Here you will find a wide array of beach products and accessories as well as gifts and essential items.
Hours: 09:00 am – 5:00 pm

Baby Sitting

If you and your significant other want to enjoy an afternoon of touring or a night on the town, we’re always happy to look after your kids. Ask at the front desk for our day and night service. Previous reservation is required.

Close-up of doctor holding stethoscope at Buenaventura Grand Hotel and Spa

Medical Services

For your tranquility we offer Medical service on site from 08:00 to 20:00 hrs (Doctor on Call after these hours).